Terms of Service

1. Acceptance of Terms

By accessing and using VisaDocScore AI ("Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

These Terms of Service ("Terms") govern your use of our website and services operated by VisaDocScore AI ("we," "us," or "our"). By using our Service, you agree to these Terms in full.

2. Service Description

VisaDocScore AI provides AI-powered visa document analysis and approval prediction services. Our service includes:

• Document upload and analysis
• AI-powered scoring and recommendations
• Visa approval probability predictions
• Expert recommendations and guidance
• Document verification and compliance checking

Important: Our service provides analysis and recommendations only. We do not guarantee visa approval, and our predictions are based on AI analysis of historical data patterns.

3. User Accounts and Registration

3.1 Account Creation

To use certain features of our Service, you must create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and update your account information
• Keep your account credentials secure
• Accept responsibility for all activities under your account

3.2 Account Security

You are responsible for:

• Maintaining the confidentiality of your password
• Notifying us immediately of any unauthorized use
• Ensuring you log out after each session
• Using strong, unique passwords

3.3 Account Termination

We reserve the right to terminate accounts that violate these Terms or engage in fraudulent activities.

4. Acceptable Use Policy

You agree to use our Service only for lawful purposes and in accordance with these Terms. You agree not to:

4.1 Prohibited Activities

• Upload false, misleading, or fraudulent documents
• Attempt to reverse engineer our AI algorithms
• Use automated systems to access our Service
• Interfere with or disrupt our Service
• Attempt to gain unauthorized access to our systems
• Use our Service for any illegal or unauthorized purpose
• Share your account credentials with others
• Upload malicious software or content

4.2 Document Requirements

You must ensure that all documents uploaded:

• Are authentic and belong to you
• Are not altered or manipulated
• Comply with applicable laws and regulations
• Do not contain sensitive personal information of others

5. Intellectual Property Rights

5.1 Our Rights

The Service and its original content, features, and functionality are owned by VisaDocScore AI and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

5.2 Your Rights

You retain ownership of your uploaded documents and content. However, you grant us a limited license to:

• Process and analyze your documents
• Generate analysis reports and recommendations
• Improve our AI algorithms (using anonymized data)
• Provide customer support

5.3 License Restrictions

You may not:

• Copy, modify, or distribute our software
• Use our trademarks without permission
• Attempt to extract our AI models or algorithms
• Create derivative works based on our Service

6. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

By using our Service, you consent to:

• The collection and processing of your personal data
• The use of cookies and tracking technologies
• Data transfers to our service providers
• Communication regarding your account and service

Please review our Privacy Policy for detailed information about our data practices.

7. Payment Terms

7.1 Pricing

Our pricing is available on our website and may change with notice. All prices are in USD unless otherwise stated.

7.2 Payment Processing

Payments are processed through secure third-party payment processors. You agree to provide accurate payment information and authorize us to charge your payment method.

7.3 Refunds

We offer refunds in accordance with our Refund Policy. Refunds may be provided for:

• Service failures or technical issues
• Visa rejections against our predicted score
• Unsatisfactory service quality
• Other circumstances as outlined in our Refund Policy

7.4 Subscription Cancellation

You may cancel your subscription at any time. Cancellation will take effect at the end of your current billing period.

8. Disclaimers and Limitations

8.1 Service Availability

We strive to maintain high service availability but do not guarantee uninterrupted access. We may temporarily suspend the Service for maintenance or updates.

8.2 Analysis Accuracy

While we use advanced AI technology, our analysis and predictions are:

• Based on historical data patterns
• Not guaranteed to be 100% accurate
• Subject to change based on visa policy updates
• Intended for guidance purposes only

8.3 No Legal Advice

Our Service does not constitute legal advice. We recommend consulting with qualified immigration professionals for legal guidance.

8.4 No Guarantee of Approval

We do not guarantee visa approval. Final decisions rest with immigration authorities, and our predictions are for informational purposes only.

9. Limitation of Liability

To the maximum extent permitted by law, VisaDocScore AI shall not be liable for:

• Indirect, incidental, or consequential damages
• Loss of profits, data, or business opportunities
• Damages resulting from visa rejections
• Service interruptions or technical failures
• Third-party actions or content

Our total liability shall not exceed the amount paid by you for the Service in the 12 months preceding the claim.

10. Indemnification

You agree to indemnify and hold harmless VisaDocScore AI from any claims, damages, or expenses arising from:

• Your use of the Service
• Your violation of these Terms
• Your violation of any third-party rights
• Your upload of unauthorized or fraudulent documents
• Any actions taken by you using our Service

11. Termination

11.1 Termination by You

You may terminate your account at any time by contacting us or using the account deletion feature.

11.2 Termination by Us

We may terminate or suspend your account immediately if:

• You violate these Terms
• You engage in fraudulent activities
• You fail to pay for services
• We discontinue the Service

11.3 Effect of Termination

Upon termination:

• Your access to the Service will cease
• Your data will be deleted in accordance with our Privacy Policy
• Any outstanding payments will become due
• Provisions that survive termination will remain in effect

12. Governing Law and Disputes

12.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to conflict of law principles.

12.2 Dispute Resolution

Any disputes arising from these Terms or the Service shall be resolved through:

1. Good faith negotiations between parties
2. Mediation if negotiations fail
3. Binding arbitration as a final resort

12.3 Class Action Waiver

You agree to resolve disputes individually and waive any right to participate in class action lawsuits.

13. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting. We will notify users of material changes by:

• Posting updated Terms on our website
• Sending email notifications to registered users
• Displaying prominent notices on our Service

Your continued use of the Service after changes become effective constitutes acceptance of the updated Terms.

14. Contact Information

If you have any questions about these Terms of Service, please contact us: