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Find answers to your questions, get troubleshooting help, and learn how to make the most of VisaDocScore AI for your visa application success.

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Getting Started

Learn how to upload documents, understand your analysis results, and get started with VisaDocScore AI.

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Account & Billing

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Technical Support

Get help with technical issues, browser compatibility, and troubleshooting common problems.

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FAQ

Find answers to frequently asked questions about our service and visa applications.

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Tutorials

Step-by-step guides and video tutorials to help you master VisaDocScore AI.

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Frequently Asked Questions

VisaDocScore AI uses advanced machine learning algorithms to analyze your visa documents against 50+ criteria used by visa officers. Our AI system has been trained on millions of successful and unsuccessful visa applications to provide accurate predictions and recommendations.

You can upload various document types including passports, bank statements, employment letters, educational certificates, travel itineraries, accommodation bookings, and any other supporting documents required for your visa application. We support PDF, JPG, PNG, and DOC formats.

Our AI model achieves 94% accuracy in predicting visa approval outcomes. This accuracy is based on our analysis of millions of visa applications across different countries and visa types. However, we always recommend following our expert recommendations to improve your chances further.

We offer a rejection refund guarantee. If your visa gets rejected despite our AI predicting a high approval probability (above 80%), we'll provide a full refund of your payment. This demonstrates our confidence in our analysis and commitment to your success.

Our AI analysis is typically completed within 2-3 minutes. For Individual Package subscribers, we provide results within 12 hours, while Student Package users receive results within 24 hours. The analysis includes detailed scoring, recommendations, and improvement suggestions.

Yes, your data security is our top priority. We use bank-level encryption (256-bit SSL) to protect all uploaded documents. Your data is automatically deleted after 30 days, and we never share your information with third parties. You can read our complete privacy policy for more details.

Supported Countries

VisaDocScore AI supports visa applications for major countries worldwide. Our AI analysis is optimized for the most popular visa destinations.

North America

  • United States (All visa types)
  • Canada (Study, Work, Tourist)
  • Mexico (Business, Tourist)

Europe

  • United Kingdom (All visa types)
  • Schengen Countries (26 countries)
  • Switzerland, Norway, Iceland

Asia Pacific

  • Australia (All visa types)
  • New Zealand (Study, Work, Tourist)
  • Singapore, Japan, South Korea

Middle East

  • UAE (Dubai, Abu Dhabi)
  • Saudi Arabia (Business, Work)
  • Qatar, Kuwait, Bahrain

Africa

  • South Africa (Business, Tourist)
  • Kenya (Business, Work)
  • Nigeria, Ghana, Egypt

South America

  • Brazil (Business, Tourist)
  • Argentina (Business, Work)
  • Chile, Colombia, Peru

Don't See Your Country?

We're constantly expanding our coverage. Contact us to request support for additional countries.

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Still Need Help?

Our support team is available 24/7 to help you with any questions or issues you may have.

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